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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will show up. It contains thorough info about all the actions that you can carry out on the given page. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of tutorial video clips illustrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, take a glimpse at our comprehensive Frequently Asked Questions database, which includes questions asked by actual persons and offers real solutions. We frequently "revamp" our FAQ section with new questions & answers in an attempt to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can get in touch with our excellent team of customer support engineers available 24-7 and ready to help you with any issue. Each support ticket you send will be replied to in less than one hour (the average support ticket response time being about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 320573

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com